Privacy Policy
Last updated: September 2026
At Seneasy, we take the protection of your personal data seriously.
This Privacy Policy explains what information may be collected when you use our website, why we use it and what rights you have regarding your personal data.
1. Data Controller
The data collected through the Seneasy website is processed by:
Seneasy, operated by Myriame Sylla, a sole proprietor trading under the name TOPHOST.
NINEA: 008911205
RCCM: SN.DKR.2021.A.26517
Address: Rue 39 x 22, Médina, Dakar, Senegal
Email: contact@seneasy.fr
Phone / WhatsApp: +221 78 102 51 83
The identity and registration details of the business correspond to those stated in its official registration documents.
2. Personal Data We May Collect
When you use the Seneasy website or submit a request, we may collect information that you voluntarily provide to us, including:
-
first and last name;
-
email address;
-
phone or WhatsApp number;
-
information relating to your stay;
-
requested dates;
-
number of travellers;
-
accommodation or pick-up location;
-
information relating to a requested activity, accommodation or transportation service;
-
flight number when required to arrange an airport transfer;
-
preferences or special requests that you choose to share with us.
Certain technical data relating to your use of the website may also be collected automatically, including through cookies or similar technologies.
3. Why Do We Use Your Data?
The information collected may be used to:
-
respond to your enquiries;
-
check the availability of an activity, accommodation or transportation service;
-
arrange and manage your booking;
-
contact you regarding your request or stay;
-
manage and follow up on booked services;
-
process payments where necessary;
-
improve our website and services;
-
comply with our legal and administrative obligations.
We do not use information provided as part of a booking request to send you marketing communications without an appropriate legal basis or, where required, your consent.
4. Who Has Access to Your Data?
Your information is accessible to Seneasy and only to those who need it in order to process your request.
Where necessary to arrange your booking, certain information may be shared with partners involved in providing the relevant service, such as a guide, driver, accommodation provider or activity provider.
Only the information necessary to provide the service is shared.
Certain data may also be processed by technical service providers used to operate the website, forms, communications or payments.
5. Third-Party Tools and Services
The Seneasy website is built and hosted using Wix. Certain data required for the operation of the website and its forms may therefore be processed through Wix's technical services.
If you choose to contact us via WhatsApp, your communications are also subject to the terms and policies applicable to WhatsApp.
Other technical or payment service providers may process certain information when their services are used to provide the service you have requested.
These providers have their own privacy policies.
6. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including processing and managing requests and bookings, and for any period required to comply with our legal, accounting or administrative obligations.
Requests that do not result in a booking are not intended to be retained indefinitely.
7. Cookies
The website may use cookies and similar technologies that are necessary for its operation or that help us measure website usage and improve the visitor experience.
Where required by applicable law, non-essential cookies are subject to the user's consent.
You can manage your cookie preferences using the tools provided on the website and, where applicable, through your browser settings.
8. Data Security
Seneasy takes reasonable measures to protect the personal information entrusted to us against unauthorised access, loss, misuse or disclosure.
However, no system for transmitting or storing data online can guarantee absolute security.
9. Your Rights
Depending on the regulations applicable to your situation, you may have the right to request:
-
access to your personal data;
-
correction of inaccurate or incomplete information;
-
deletion of your data where its retention is no longer necessary or legally required;
-
restriction of or objection to certain types of processing where these rights apply;
-
withdrawal of your consent where processing is based on consent.
To exercise your rights or ask a question about how your personal data is used, please contact us at:
We may need to verify your identity where necessary to process your request.
10. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes to our services, tools or applicable regulations.
The date of the latest update is shown at the top of this page.